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How do I redeem my Best Buy Digital Music Store Download Card?

You can buy Best Buy Digital Music Store Download Cards at any Best Buy store. After you buy or receive a download card, you can go to https://order2.real.com/rhapsody/DownloadCard/BestBuy to redeem it for credits to download 15, 25, or 50 tracks per card.

How do these cards work?
How do I redeem my credits?
What if I get a message that my card's code (PIN) has already been redeemed?
Still having trouble redeeming the credits at the Best Buy Digital Music Store?
Looking for a refund?

How do these cards work?

Each card has a unique serial number and a separate code or PIN (personal identification number) that is covered by a scratch-off material.

1. When a card is purchased, the card is automatically activated and has cash value.

2. When the card's code is scratched off, the card still has cash value, but it is no longer returnable for cash refund or exchange.

3. To redeem the card, you go to the Redeem your download credits page at https://order2.real.com/rhapsody/DownloadCard/BestBuy and enter your email address, plus a password and the code on your card.

This transfers the cash value of your Best Buy Download Card to your Best Buy Digital Music Store account as account credits. A card with its code successfully entered at this page is considered redeemed (used). The card itself no longer has cash value.

4. You then download and sign into the Best Buy Digital Music Store, where you can start spending those credits.
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How do I redeem my credits?

1. If you haven't already, go to the Redeem your download credits page at https://order2.real.com/rhapsody/DownloadCard/BestBuy.

2. From here:

New to the Best Buy Digital Music Store?
- Enter your email address and chosen password, plus the card's code, then click Continue. Follow the prompts from there.

Already got a Best Buy Digital Music Store account?
- Click the Existing Customer button, then enter the email address and password you use for that account, plus the card's code, then click Continue. Follow the prompts from there.

3. If the Best Buy Digital Music Store is not already downloaded, get it now from the link shown on the "Thank you" page after you redeem the code.

4. Once the Best Buy Digital Music Store is installed, open it and sign in.

5. From the top of the Best Buy Digital Music Store, click My Account, then Manage My Account.

6. Enter your Password and click the Sign In button.

7. From the list of options to the left, click Credits. Your Credit Balance is displayed.

8. Take a look around the Best Buy Digital Music Store. Click here if you need buying tips.
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Getting a message that your card's code (PIN) has already been redeemed?

When you redeem your Best Buy Download Card, its cash value is transferred to your Best Buy Digital Music Store account as account credits. You will need to download and log into the Best Buy Digital Music Store before you can start spending those credits.

1. First, if the Best Buy Digital Music Store is not already downloaded, you'll need to install it.

2. Once the Best Buy Digital Music Store is installed, open it and sign in.

3. Follow these instructions for buying music.

Trouble buying music with your credits?

If you are still having trouble, contact Best Buy Digital Music Store Help.
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Looking for a refund?

Please note, if the code has already been scratched, the card is considered redeemed. If you have a Best Buy Digital Music Store Download Card that has not been redeemed and has not had the code scratched, please return it to your nearest Best Buy store.
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