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RealNetworks Customer Support Contact

 
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Extensive Online Self-Help for SuperPass
X Knowledge Base Search our library of support articles. Your answer may be closer than you think.    
Call Center Hours:
Monday - Friday6:00am - 6:00pm PST
Saturday - Sunday7:30am - 5:00pm PST
Chat Center Hours:
Monday - Friday6:00am - 2:00am PST
Saturday - Sunday7:00am - 2:00am PST
  Customer Support   Cancel Membership   Technical Support  
  Includes password help, billing, and the status of your account.   Need to cancel your SuperPass membership? Please call to cancel. Chat and email agents are unable to process cancellation requests.   Includes SuperPass and video sign-in, downloading, or other technical troubleshooting.  
 
For best service, please have your account number ready prior to calling. Your account number can be found on your order receipt
or by clicking here.
Phone: 1-866-585-4541

E-mail: Click here
Live Chat: Click here 		 
For best service, please have your account number ready prior to calling. Your account number can be found on your order receipt
or by clicking here.
Phone: 1-866-212-1343
Hearing impaired? Click here 		 
For best service, please have your account number ready prior to calling. Your account number can be found on your order receipt
or by clicking here.
Phone: 1-866-585-4542
E-mail: Click here
Live Chat: Click here 		 
 
¿Se Habla Español? 1-866-420-5780 (De Lunes a Domingo, 7:30am - 4:30pm PST)