IMPORTANT NOTE: If you have received this error, you are not using the latest RealPlayer. RealPlayer 8 Basic is a FREE, recommended update available for Windows 95/98/NT and recent Macintosh systems.

If your system meets the minimum system requirements, we recommend that you update your player now by clicking here and following the download and installation instructions.

Error #111 File not found using HTTP.

If you receive this error it is because the Player requested the RealAudio or RealVideo content and the corresponding server responded that the content was not available by HTTP. The Player is requesting content through HTTP as specified in the Transport tab of the Preferences window.

If the content provider has RealServer version 4.0 beta 2 or later, this error indicates that the address (URL) of the requested content was not valid.

If the content provider is not running RealServer 4.0 beta 2 or later, this error indicates that the content provider has not configured their Web server to stream RealAudio and RealVideo content through HTTP. Please ask that provider to upgrade to the latest RealServer, or to make their content available to the Web server.

For more information about HTTP Only mode and using your RealPlayer behind a Firewall, please read our Firewall page.

If you are not behind a firewall or if you are behind a firewall that allows transport through TCP, you can modify your Transport preferences to receive data through TCP by:

1. In the RealPlayer, select from the Preferences from the View menu.

2. In the Preferences window, click the Transport option.

3. Select the appropriate option for your configuration.

4. Click OK in the Preferences dialog box to save the change.

   Note: For more information about the Transport tab, refer to the Setting Preferences section of the Player Release Notes.