Error 113 indicates that the Player was unable to communicate with the internet in any form. The usual cause of this is a non-standard or obsolete communications driver from your Internet Service Provider.
The two primary examples of this would be:
- A 16-bit winsock (such as for older upgrades of America On-Line or very old Novell drivers) running on a 32-bit operating system (such as Windows 95).
- Communications drivers that are not winsock-compatible.
Reconfiguring the RealPlayer will not solve this problem. You must upgrade to a winsock-compatible driver. If you are running a 32-bit operating system (Windows NT, Windows 95), you must upgrade to a 32-bit winsock-compatible driver.
America On-Line
America On-Line has both 16-bit and 32-bit communications drivers. Unfortunately, the software currently updates from 16-bit to 16-bit, even if you are running a 32-bit operating system. Therefore, if you have updated from an older version of America On-Line under Windows 95, and are having this problem, you should uninstall America On-Line before updating and reinstalling it.
Many Internet Service Providers (ISPs) supply customers with Windows 3.1 (16-bit) Internet software, even if the customer is using Windows 95 or Windows NT which are 32-bit operating systems. If you receive Error 113 everytime you try to play a file, it is likely that you are using a 16-bit winsock and a 32-bit version of the Player. You have two choices for solving this problem, either upgrade your winsock and browser to a 32-bit version or revert to a 16-bit Windows 3.1x version of the Player.
To download the 16-bit player, choose Windows 3.1x as your operating system when you download the Player.
Using an older version of Novell's 16-bit winsock with RealAudio 3.0 Player.
This error may result if an outdated 16-bit Novell winsock is being used in conjunction with the RealAudio 3.0 Player. RealNetworks suggests that you update this winsock by getting the latest version from Novell.
Visit Novell for the latest fixes for Novell's 16-bit Client TCP/IP protocol stack.