On September 23rd, 1999, RealNetworks released RealJukebox and RealJukebox Plus for Windows. If you have a beta version, please upgrade to the final release version. The final release version fixes many of the issues that customers have encountered with beta versions of these products.

Downloading and Installing

1. What are the system requirements for RealJukebox?

2. How do I install RealJukebox?

3. When do RealJukebox betas expire?

4. How do I prevent RealJukebox from loading when Windows starts?

5. When installing, why do I receive the error, "RealJukebox is unable to setup security features. A component is required which is not present on your system"?

General Questions

1. What are the differences between RealJukebox and RealJukebox Plus?

2. Where is the Preferences dialog box?

3. Should I make a Security Key Backup?

4. How do I reduce the amount of resources that RealJukebox uses?

5. How do I set a different program to play MP3 files whenever I double-click them?

Playback and Creation Questions

1. What types of media does RealJukebox play?

2. Why do I receive missing plug-in errors when I try to play tracks that I have recorded with RealJukebox 1.0?

3. Where does RealJukebox save music I record or download?

4. Can I play RealJukebox files with RealPlayer or RealPlayer Plus G2?

5. I have recorded music with RealJukebox on one machine. Can I play the music on other machines?

6. I chose the MP3 recording format in RealJukebox Preferences. Why do my recorded files have a .rmx extension?

7. What is Variable Bit Rate (VBR)?

8. Why am I able to hear tracks during recording, but unable to hear them during playback?

Portable Music Players

1. Which portable music players does RealJukebox support?

2. Why does my Portable Music Player not work with RealJukebox under Windows 2000?

3. How do I make RealJukebox recognize my music player?

4. How do I transfer songs to my portable music player?

5. Why doesn't RealJukebox work with my Rio 500 under Windows 95 or Windows NT 4?

6. Why does RealJukebox display multiple flashcards under my Lyra portable music player?

7. Who should I contact for help if I am having problems transferring songs to my Diamond Multimedia Rio with RealJuekbox?

CD-ROM, CD-R, and DVD-ROM Drives

1. Why is my CD-ROM drive not recognized by RealJukebox?

2. I am having problems with my DVD-ROM drive and RealJukebox. Is RealJukebox compatible with DVD-ROM drives?

3. Why is RealJukebox unable to use digital recording?

4. I have more than one CD-ROM drive connected to my computer. How do I use a specific CD-ROM drive with RealJukebox?

5. Why doesn't the Adaptec CD-R plug-in work with RealJukebox Update 1?

6. How do I get optimal performance with the RealJukebox Adaptec CD-R plug-in?

7. Why can't I burn certain file types onto my CD-R with RealJukebox?

8. Why can't other people read my custom CD?

9. Why do my transferred tracks appear queued in RealJukebox even though I have removed the disk or started queuing new tracks?

Skins

1. What are RealJukebox skins?

2. How do I switch skins in RealJukebox?

3. Where can I get more skins for RealJukebox?

4. How can I create my own skins for RealJukebox?