RealPlayer 8 uses varying configurations depending upon the firewall setup. Our firewall pages have instructions on how to configure RealPlayer 8 to work with a firewall.
The RealPlayer 8 Location bar works similarly to the Address or Location bar in a web browser. However, you can only enter addresses for RealMedia files in the RealPlayer Location bar. If you enter an address that does not contain a RealMedia file (such as a web page address), you will receive a "missing plug-in" error.
Packet loss occurs when information is unable to successfully travel from one server to another. Previous RealPlayers have interpreted lost information as rebuffering, hissing, crackles, and skips. RealSystem G2 (and RealSystem 8) is designed to minimize the effects of packet loss.
In RealSystem G2 (and RealSystem 8), RealProducer is used to encode RealMedia into streams of varying bandwidths. When RealPlayer 8 connects to a RealServer serving the variable bandwidth content, the server detects your Internet connection speed and sends the best stream possible for that connection. As the quality of your Internet connection changes due to packet loss, RealServer switches to a lower bandwidth stream. This causes a difference in the audio quality, but eliminates the rebuffering, hissing, crackles, and skips. When the quality of your Internet connection improves, RealServer switches back to the higher bandwidth stream. The switching is instantaneous so that there are no breaks in playback.
However, at sites where the content is not encoded using RealSystem G2 (or RealSystem 8), RealPlayer 8 will still rebuffer, hiss, or skip when the connection becomes too thin to consistently support the stream. This is expected behavior.
To minimize poor playback from those sites not using RealSystem G2 (or RealSystem 8), try playing the content during times when Internet traffic is not at its peak. U.S. business hours and weekend evenings are peak times. Connections and playback will be better at other hours.
To receive the best possible video image in RealPlayer 8 Basic, follow these guidelines:
If audio sounds too fast, too slow, scratchy, or distorted, change the RealPlayer 8 performance settings:
With the video enhancements in RealPlayer Basic 8, there are a few requirements to ensure the best video experience. If video appears erratically or you experience system freezes while attempting to play video files, you may be able to solve it with the following suggestions.
To check your color settings:
RealPlayer uses DirectDraw for the following Optimized Video features: Hardware Stretching, Blitting, and Overlay support. The video hardware must support these features in order to function correctly with the Optimized Video setting.
Many popular video cards use WinDraw drivers instead of DirectDraw drivers. The WinDraw driver incorrectly reports the capability of the video hardware to RealPlayer, causing RealPlayer to think that the video hardware can do things that it cannot. When the video is optimized and the video hardware cannot support the optimization, problems will occur. Problems range from poor quality or garbled video to RealPlayer becoming unresponsive and system freezes.
If you experience similar problems, try disabling the Optimized Video setting in RealPlayer.
To disable Optimized Video in RealPlayer:
ATI Rage II+ PCI, ati_m64
RAGE PRO TURBO AGP 2X (English)
Matrox Millennium G200, AGPMGAXDD32.DLL Matrox
Millennium G200 AGP, mga64.dll
Matrox Millennium G200 AGP, tsirchnl.dll
Matrox Millennium II PowerDesk, MGAXDD32.DLL
Matrox Millennium II PCI, mgapdx64.drv
Diamond Viper V33", vprddle.DLL
NVIDIA GeForce 256 AGP Plus (Dell), NVDD32.DLL
Diamond Viper V330, vprdrvle.drv
Diamond Viper V550, NVDD32.DLL
NVIDIA RIVA TNT2 Ultra, NVDD32.DLL
Hercules Thriller 3D Series (v 0.81.3539), v200032.dll
Diamond Multimedia Systems, Inc.
Stealth II G460 Ver. 1.12\x0d\x0aV, stlthg46.dll
STB Lightspeed 128, with STB Vision 95, stbvisn.drv
Diamond SpeedStar A50 for Windows 98, DMSSA50x.dll
ALL STB cards that use nVidia Riva 182zx:
STB Velocity 128 3D, stbv128.drv
STB Velocity 128 (TV Support), STBV128.DRV
STB Lightspeed 128, without STB Vision 95, stbls128.drv
S3 Inc. Trio64V+, s3_2.drv
Chips And Technologies, Accelerator (new), chipsnd.drv
Cirrus Logic 7548 PCI, cirrusmm.drv
NeoMagic controllers (widely used in Dell laptops):
NeoMagic MagicGraph 128XD, NmgcDD.dll
NeoMagic MagicGraph 128XD, Nmgc.drv
NeoMagic MagicGraph 128 PCI, nmx.drv
NeoMagic MagicMedia 256AV, NmgcDD5.dll
Diamond Stealth II G460, s2g432le.dll
Diamond Stealth II G460, s2g432le.dll