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RealNetworks, Inc. Releases Update to Address Security Vulnerabilities.

Updated February 4, 2004

RealNetworks, Inc. has recently been made aware of security vulnerabilities that could potentially allow an attacker to run arbitrary code on a user's machine.

The specific exploits were:

  • Exploit 1: To operate remote Javascript from the domain of the URL opened by a SMIL file or other file.
  • Exploit 2: To fashion RMP files which allow an attacker to download and execute arbitrary code on a user's machine.
  • Exploit 3: To fashion media files to create “Buffer Overrun” errors.

While we have not received reports of anyone actually being attacked with this exploit, all security vulnerabilities are taken very seriously by RealNetworks. RealNetworks has found and fixed the problem.

Affected Software:

"Exploit 1" affects RealOne Player, RealOne Player v2 for Windows only (all languages), RealPlayer 10 Beta (English only) and RealOne Enterprise Desktop or RealPlayer Enterprise (all versions, standalone and as configured by the RealOne Desktop Manager or RealPlayer Enterprise Manager).

"Exploit 2" affects RealOne Player, RealOne Player v2 (all language versions, all platforms), and RealOne Enterprise Desktop or RealPlayer Enterprise (all versions, standalone and as configured by the RealOne Desktop Manager or RealPlayer Enterprise Manager).

"Exploit 3" affects RealOne Player and RealPlayer 8 (all language versions).

Workaround:

To ensure that your Player is protected, we recommend installing the updates available.

UPDATES

Windows Players:

English versions of and RealOne Player v2, RealOne Player and RealPlayer 8 can access the latest Gold player by clicking here.

RealPlayer 10 Beta customers and those with localized versions of RealOne Player and RealOne Player v2, please use the following steps to update your Player:

  1. In the Tools menu select Check for Update.
  2. Select the box next to the "RealPlayer 10" (English) or “RealOne Player” (localized) component.
  3. Click the Install button to download and install the update.

Localized RealPlayer 8 (version 6.0.9.584):

  1. Go to the Help menu.
  2. Select "Check for Update".
  3. Select the box next to the “RealOne Player” component.
  4. Click the Install button to download and install the update.

RealPlayer Enterprise Solution:

Please contact your Platinum representative or RealNetworks Customer Support for an update.

German
English
Spanish
French
Italian
Portuguese
Japanese
Korean
Simplified Chinese
Traditional Chinese

Acknowledgements:

RealNetworks would also like to acknowledge Jouko Pynnönen and Mark Litchfield, as well as other contributors for bringing these exploits to our attention and to all those who subsequently worked with us to correct the vulnerabilities.

Warranty:

While RealNetworks endeavors to provide you with the highest quality products and services, we cannot guarantee and do not warrant that the operation of any RealNetworks product will be error-free, uninterrupted or secure. See your original license agreement for details of our limited warranty or warranty disclaimer.