Chapter 5: Updating RealOne Enterprise Desktops

After creating an installer for your customized RealOne Enterprise Desktop, you can choose among various methods of distributing RealOne Enterprise Desktop to your users. This chapter also explains how to update RealOne Enterprise Desktops that have already been installed to clients' computers.

Deployment Options

This section discusses the options for deploying RealOne Enterprise Desktops to your users. After you have created and configured an installer, you can deliver it to your users in one of three ways:

• Place the installer on a Web server so users can access and install RealOne Enterprise Desktops from this location.
• Distribute the installer in a software package using third-party systems management software. You can also use systems management software to distribute the preferences file on a local client directory, and RealOne Enterprise Desktop will poll a local file rather than increasing network traffic by polling a remote file.
• Manually deliver the installer through your standard software deployment mechanisms.

Choosing Data Types

You can select which data types are included with the installer you build for your custom RealOne Enterprise Desktop. Data types determine the types of media that the RealOne Enterprise Desktop can play. Below is a table that describes the default data types that should be included with every installation.

You can also include plug-ins to play many other file types—such as Flash, RealPix (.rp), and RealText (.rt). Below is a table that describes the available data types used as plug-ins.

Updating RealOne Enterprise Desktop

After you have deployed your custom RealOne Enterprise Desktop installer to your users, you may want to change certain settings. You can add new data types to your installation, or you can change the values for the preferences that you set when setting up the configuration.

Updating Data types

Component Updating is the new RealOne Desktop Manager method for updating data types. The Player Update Web page now contains a setting that specifies how often RealOne Desktop Manager checks for new components.

The system follows these basic steps to update RealOne Enterprise Desktops:

1. At RealOne Desktop Manager start time, the application contacts RealNetworks and downloads updates.
2. An administrator selects the Auto Update box to approve a component.
3. The next time a RealOne Enterprise Desktop encounters unrecognized content, it calls RealOne Desktop Manager and requests an update.
4. In response, RealOne Desktop Manager either sends down the appropriate datatype or returns the message, "No component available."

Note: Once a component has been approved for All, every RealOne Enterprise Desktop connected to that RealOne Desktop Manager can retrieve the component.

Updating Preferences

If you want to change the preferences that you set during the configuration step, you can do so automatically without a new installation.

To update preferences:

1. From the RealOne Desktop Manager Web interface, choose Player Management>Player Update. The Player Update Web page appears:

2. In the Player Preferences box, select the configuration file that you wish to update.
3. Click on Edit Preferences to open the Player Creation: Preferences Web page. You can set the preferences in the configuration file using the directions in "Editing an Existing Configuration File".
4. When finished editing the configuration file, click Close.
5. When finished, click Apply.

©2002-2003 RealNetworks, Inc. All rights reserved. For more information, visit RealNetworks Click here if the Table of Contents frame is not visible at the left side of your screen.