To set a message on THIS web page, perform the 2 steps below. To set a GLOBAL message, open the file /common/global_message_intl.rx and perform the 2 steps. Step 1) Turn message on or off. Change the 'set_display_notice' value to 'on' for on and 'off' for off Step 2) Set the reason code. Choose a reason code from the 'REASON CODE MESSAGES' and set 'set_reason_code' to the appropriate code technical difficulties
REASON CODE MESSAGES Due to , Real International Support is experiencing high call volumes. Hold times are longer than normal. Please look in our extensive Knowledge Base, where the answers to over 80% of customer questions can be found. Weekend of February 4th & 5th:

Starting Saturday at 5pm PST and ending Sunday, the RealNetworks Knowledge Base is undergoing a scheduled upgrade. During this time, there will be no access to e-mail support. You may find your answer in one of the links below.
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